Line Rental
Choose from our incredible range of Line Rental options, or upgrade your existing connection. Our line rental services will be used to connect your business to our services. Our SoGEA services will not require line rental.
Analogue Lines
Line Install Prices – Analogue
| Price | |
| Supply of new Basic line – Per line | £39.99 |
| Supply of new Premium line – Per line, Main Aux line or Aux line terminating on line box or NTTP | £39.99 |
| Supply of new line – Per line using previously stopped LLU MPF line | £35.99 |
| WLR Amend | £13.99 |
| WLR Expedite (per appointment) | £174.00 |
| Cancelling a New Supply Order at any time BEFORE 4 PM the day before Customer Required Date | £6.00 |
| Cancelling a New Supply Order at any time AFTER 4pm day before the Customer Required Date | £36.99 |
| Cancelling a Transfer Order at any time BEFORE 4pm the day before the Customer Required Date | £6.00 |
| Cancelling a Transfer Order at any time AFTER 4pm the day before the Customer Required Date | £10.99 |
Line Rental Prices – Analogue
Prices below are Per Line, Exc VAT.
| Price | |
| Basic Line Rental (terminating on Old type socket, master socket or Linebox) | £8.99 per Quarter |
| Premium Line, Main Aux, or Aux Line Rental (terminating on Linebox or NTTP) | £10.99 per Quarter |
Line Transfer Prices – Analogue
Prices below are Per Line.
| Price | |
| Basic Line Transfer (inc. Working Line Takeover and starting of stopped lines) | £11.99 |
| Premium/Aux Line Transfer (inc. Working Line Takeover and starting of stopped lines) Premium Line or Aux Line terminating on Linebox or NTTP | £11.99 |
Line Conversion Prices – Analogue
Prices below are Per Line, Exc VAT
| Price | |
| Conversion of Local Loop Unbundling (LLU) Metallic Path Facility (MPF) to a single Wholesale Access line | £36.99 |
| Conversion of Wholesale Digital Access or BT Retail ISDN2 to a single Wholesale Access line | £84.00 |
| Conversion Orders cancelled BEFORE 4pm the day before the Customer Required Date | £13.99 |
| Conversion Orders of Local Loop Unbundling (LLU) Metallic Path Facility (MPF) to a single Wholesale Access line cancelled AFTER 4pm the day before the Customer Required Date | £36.99 |
| Conversion Orders of Wholesale Digital Access to a single Wholesale Access line cancelled AFTER 4pm the day before the Customer Required Date | £84.00 |
Change of Number Prices – Analogue
Prices below are Per Number, Exc VAT
| Price | |
| Telephone number changed in addition to the Transfer charge where appropriate | £15.00 |
| Telephone number changed and original number exported to another operator | £42.00 |
ISDN2 Lines
Line Install Prices – ISDN2
Prices below are Per Line, Exc VAT
| Prices | |
| Supply of new line – Digital Standard | £144.00 |
| Supply of new line – Digital System | £144.00 |
| Cancelling a New Supply Order at any time BEFORE 4pm the day before the Customer Required Date | £13.99 |
| Cancelling a New Supply Order at any time AFTER 4pm the day before the Customer Required Date | £144.00 |
| Cancelling a Transfer Order at any time BEFORE 4pm the day before the Customer Required Date | £13.99 |
| Cancelling a Transfer Order at any time AFTER 4pm the day before the Customer Required Date | £13.99 |
Line Rental Prices – ISDN2
Prices below are Monthly, Per Line, Exc VAT
| Price | |
| Digital Standard Rental | £19.99 |
| Digital System Rental | £19.99 |
Line Transfer Prices – ISDN2
Prices below are Per Line, Exc VAT
| Price | |
| Transfer of BT ISDN2e Standard to Digital Standard (BT to gaining CP) | £9.99 |
| Transfer of BT ISDN2e System to Digital System (BT to gaining CP) (For Transfer pricing purposes System installations are classed as one line) | £9.99 |
| Transfer of Digital Standard to Digital Standard (CP1 to gaining CP2) | £9.99 |
| Transfer of Digital System to Digital System (CP1 to gaining CP2) (For Transfer pricing purposes System installations are classed as one line) | £9.99 |
Line Conversion Prices – ISDN2
Prices below are Per Line, Exc VAT
| Price | |
| Conversion of single Wholesale Access line to Digital Standard (same CP). This also applies to Multiple single and Multiline Aux lines on a per line basis. | £144.00 |
| Conversion of single Wholesale Access line to Digital System (same CP). This also applies to Multiple single and Multiline Aux lines on a per line basis. For new additional channels of a system installation full provision charges apply. | £144.00 |
Change of Number Prices – ISDN2
Prices below are Per Number, Exc VAT. This excludes Number changes to installations where DDI or SNDDI is involved.
| Price | |
| PLUS – per number (For Digital Standard and Digital System) | £15.00 |
| Reconfiguration of MSN when Number changes are requested, per occasion per MSN group | £15.00 |
DDI Prices – ISDN2
Prices below are Per Line, Exc VAT
| Price | |
| Planning Charge per DDI Installation or Change to Numbers at a DDI Installation | £97.99 |
| Per DDI Number at a DDI Installation (New orders can only be ordered in blocks of 10 or as a single DDI number). | £0.99 |
| Rental Charge per number at a DDI installation (DDI rental charges apply to all numbers within the ranges provided.) | £0.20 per Quarter |
ISDN30
Line Install Prices – ISDN30
Prices below are Per Line, Exc VAT
| Price | |
| New Installation Charge (Charged once per end user on a single installation basis) (Charged where suitable spare ‘BT’ 2Mb digital line plant does not exist at the end user’s address). | £850.00 |
| Installation per Channel (Minimum 8 channels) at the End User Premises (on a single installation basis) | £4.99 |
| Rental (Per Channel) | £10.99 per Quarter |
| Wholesale ISDN30 DASS/ISDN30e | £20.99 per Month |
Line Transfer Prices – ISDN30
Prices below are Per 30 Channel Access Bearer Per Bearer, Exc VAT
| Price | |
| For Wholesale ISDN30e and ISDN30 DASS with or without DDI Capability Same Day Transfer. | £97.99 |
Line Conversion Prices – ISDN30
Prices below are Exc VAT
| Price | |
| ISDN30 DASS to ISDN30E (up to and including 60 channels) | £13.99 per Channel |
| In ISDN30 DASS to ISDN30E (61 or more channels) | £680.00 |
Reconfiguration Prices – ISDN30
Prices below are Exc VAT
| Price | |
| Upto 15 Channels | £60.00 |
| 16 to 30 Channels | £130.99 |
| 31 to 60 Channels | £196.99 |
| 61 or more Channels | £230.00 |
Standby Power Option Prices – ISDN30
All prices are for a Single Purchase unless otherwise specified
| Price | |
| Option 1 (a) 4×2 and 1×2 integral batteries | £95.00 |
| Option 1 (b) 16×2 battery pack and 1×2 SDH access | £190.00 |
| Option 2 Standalone battery | £520.00, £99 per Quarter, £360 per Annum |
Calling Features & Addons
Calling Features & Addons – Analogue
| Price | |
| Call Diversion | £0.20* |
| Call Barring (Incoming and Outgoing) | £0.20* |
| Bypass Number (This is a separate product but must be assocaited with either Smart Divert, Call Diversion or Call Barring) | £0.20* |
| The combined “Call Diversion and Bypass Number” | £0.50* |
| The combined “Call Barring and Bypass Number (Incoming and Outgoing)” | £0.50* |
| Call Waiting | £0.60* |
| Call Sign | £0.20* |
| Caller Display | £0.10* |
| Reminder Call | £0.20* |
| Ring Back | £0.20* |
| Removal of Ring Back Prompt Only | N/A |
| Three-Way Calling | £0.60* |
| Reminder Call Pay Per Use | £0.60 |
| Bar use of Reminder Call Pay Per Use | N/A |
| Ring Back Pay Per Use | £0.60 |
| Ring Back Inhibit | N/A |
| Three Way Calling Pay Per Use | £0.50 |
| Bar use of Three Way Calling Pay Per Use | N/A |
| Call Return 1471 | N/A |
| Call Return 1471 Erasure (1475) | N/A |
| Withholding & Barring Facilities | N/A |
| Withhold Number, per call | N/A |
| Withhold Number | N/A |
| Bar use 141 &1470 | N/A |
| Withhold Number for all calls | N/A |
| Release Number for all calls | N/A |
| Bar use of Call Return | N/A |
*Price is Per Month
Network Features – Misc
| Price | |
| Call Diversion – by Admin Control | £1.50 |
| Change of Divert to Number | £1.50 |
| Outgoing Calls Barred -First Line -no 999 & 112 access | £1.50 |
| Outgoing Calls Barred -Additional Line -no 999 & 112 access | £1.50 |
| Outgoing Calls Barred Except -1st Line -with 999 & 112 access | £1.50 |
| Outgoing Calls Barred Except -Additional Line -with 999 & 112 access | £1.50 |
| Debt Management Outgoing Calls Barred -1st Line -with 999 & 112 access | £1.50 |
| Debt Management Outgoing Calls Barred -Additional Line -with 999 & 112 access | £1.50 |
| Incoming Calls Barred 1st Line | £1.50 |
| Incoming Calls Barred Additional Line | £1.50 |
| Call Barring (PRS) – by Admin Control | £1.50 |
| Call Barring (International & PRS) – by Admin Control | £1.50 |
| Call Barring (118) – by Admin Control | £1.50 |
| Bypass Number (This is a separate product but must be assocaited with either Smart Divert, Call Diversion or Call Barring) | £0.20* |
| Smart Divert – WLR Basic | £4.20, £0.20* |
| Smart Divert – WLR Premium | £- |
| Smart Divert with Bypass Number | £4.20, £0.50* |
| Change of PIN, Presentation Number or Announcement for any WLR Feature | £- |
| Choose to Refuse | £0.20* |
| Called Party Answer | £0.20* |
| Direct Connect | £0.20* |
| Number Preservation (Per Occasion) | £0.20* |
| Remote Call Forwarding | £24.00, £1.00* |
| Presentation Number (PSTN) | £24.00, £0.10* |
| Number Selection | £12.00 |
| Number Selection via Dialogue Services per request | £1.50 |
| Temporary Call Divert (Use anytime ) (per Number) | £1.50 |
| Temporary Call Divert (Use during fault repair) (per Number) | £1.50 |
| Removal of Temporary Call Divert | £- |
| Temporary Out of Service (Per Billing Number) | £1.50 |
| BOL (Busy Out Line) (Per Billing Number) | £1.50 |
| Route to Credit Control (Per Billing Number) | £1.50 |
| Indirect Access Call Barring -Wholesale Access (per Line) | £0.20* |
| Indirect Access Call Barring -Wholesale Digital Access and Wholesale ISDN30 (per Channel ) | £0.20* |
| Route to 15 `X’ (Per Line / channel) | £0.20* |
| Nuisance Call Service (Charge Per Request) | £160.00 |
| Anonymous Call Rejection -Single Wholesale Access Line | £0.20* |
| Anonymous Call Rejection -Wholesale Access (Multi Line) | £90.00, £0.20* |
| Anonymous Call Rejection -Wholesale Digital Access (ISDN2) | £90.00, £0.20* |
| Anonymous Call Rejection -Wholesale ISDN30 (ISDN30e) | £90.00, £0.20* |
| Anonymous Call Rejection -Wholesale ISDN30 (ISDN30 DASS) | £90.00, £0.20* |
*Price is Per Month
ISDN2 Calling Features & Addons – ISDN2e
| Price | |
| WDA Calling Line Identity Presentation | £0.20* |
| WDA Calling Line Identity Restriction | N/A |
| WDA Connected Line Identity Presentation | £0.20* |
| WDA Connected Line Identity Restriction | N/A |
| WDA Sub Addressing (20 octet) | £0.20* |
| WDA Incoming Calls Barred (ICB) | £0.20* |
| WDA Permanent Outgoing Calls Barred (OCB) | £0.20* |
| WDA Selective Outgoing Calls Barred – all calls (permits 999 & 112 access) | £0.20* |
| WDA Selective Outgoing Calls Barred – international, operator & Premium Rate services (permits 999 & 112 access) | £0.20* |
| WDA Selective Outgoing Calls Barred – National, International & Premium Rate Services (permits 999 & 112 access) | £0.20* |
| WDA Selective Outgoing Calls Barred – operator calls (permits 999 & 112 access) | £0.20* |
| WDA Selective Outgoing Calls Barred – international & Premium Rate services (permits 999 & 112 access) | £0.20* |
| WDA Customer Controlled Call Forwarding | £0.20* |
| WDA Administration Call Forwarding – unconditional | £0.20* |
| WDA Administration Call Forwarding – on busy | £0.20* |
| WDA Administration Call Forwarding – on no reply | £0.20* |
| WDA (Line Hunting) T Reference – Not applicable to Digital Standard | £0.20* |
| WDA Call Deflection | £0.20* |
| WDA Call Waiting with Call Hold – Not applicable to Digital System | £0.20* |
| WDA Presentation Number | £48.00, £0.20* |
| WDA Multiple Subscriber Numbering ‘- Available for groups of size between 2 and 10 numbers – Not applicable to Digital System | £12.00, £0.20* |
| Caller Redirect (CNI) – One Months Service Per Number | £0.70* |
| Caller Redirect (CNI) – Quarterly (or part thereof) Per Number *Per month charge | £1.20* |
| DDI Caller Redirect ‘- Connection charge per installation. Rental is per consecutive 10 number DDI block (or part thereof). | £180.00, £1.00* |
*Price is Per Month
ISDN30 Calling Features & Addons – ISDN30 DASS
| Price | |
| ISDN30 DASS Customer Controlled Call Barring | N/A |
| ISDN30 DASS Customer Controlled Channel Busying | £0.20* |
| ISDN30 DASS Customer Controlled Diversion. – not available across DDI ranges | £0.20* |
| ISDN30 DASS Selective Outgoing Call Barring – All calls (permits 999 & 112 access) | £0.20* |
| ISDN30 DASS Selective Outgoing Call Barring – International & Premium Rate Services (permits 999 & 112 access) | £0.20* |
| ISDN30 DASS Selective Outgoing Call Barring – National, International & Premium Rate Services (permits 999 & 112 access) | £0.20* |
| ISDN30 DASS Selective Outgoing Call Barring – Operator Controlled calls (permits 999 & 112 access) | £0.20* |
| ISDN30 DASS Selective Outgoing Call Barring – International, Premium Rate Services & Operator calls (permits 999 & 112 access) | £0.20* |
| ISDN30 DASS Selective Outgoing Call Barring – Supplementary Services | £0.20* |
| ISDN30 DASS Administration Provided Basic Diversion | £0.20* |
| ISDN30 DASS Administration Provided Diversion on Engaged/Failure of BT bearer | £0.20* |
| ISDN30 DASS Administration Provided Diversion on No Reply | £0.20* |
| ISDN30 DASS Calling Line Identity Presentation | £0.20* |
| ISDN30 DASS Calling Line Identity Restriction | N/A |
| ISDN30 DASS Connected Line Identity Restriction | N/A |
| ISDN30 DASS Sub Addressing – 6 Octet | £0.20* |
| ISDN30 DASS Presentation Number | £48.00, £0.20* |
*Price is Per Month
ISDN30e Calling Features & Addons – ISDN30e
| Price | |
| ISDN30e Selective Outgoing Call Barring – All calls (permits 999 & 112 access) | £0.20* |
| ISDN30e Selective Outgoing Call Barring – International & Premium Rate Services (permits 999 & 112 access) | £0.20* |
| ISDN30e Selective Outgoing Call Barring – National, International & Premium Rate Services (permits 999 & 112 access) | £0.20* |
| ISDN30e Selective Outgoing Call Barring – Operator Controlled calls (permits 999 & 112 access) | £0.20* |
| ISDN30e Selective Outgoing Call Barring – International, Premium Rate Services & Operator calls (permits 999 & 112 access) | £0.20* |
| ISDN30e Administration Provided Call Forward of Voice & Data Calls on Busy | £0.20* |
| ISDN30e Administration Provided Call Forward of Voice & Data Calls on No Reply | £0.20* |
| ISDN30e Administration Provided Call Forward of Voice & Data Calls on Unconditional | £0.20* |
| ISDN30e Calling Line Identity Presentation | £0.20* |
| ISDN30e Calling Line Identity Restriction | £0.20* |
| ISDN30e Connected Line Identity Presentation | £0.20* |
| ISDN30e Connected Line Identity Restriction | £0.20* |
| ISDN30e 20 Octet Sub Addressing | £0.20* |
| ISDN30e Customer Controlled Call Forwarding | £0.20* |
| ISDN30e Call Deflection | £0.20* |
| ISDN30e Presentation Number | £48.00, £0.20* |
| Caller Redirect (CNI) – One Months Service Per number | £0.60* |
| Caller Redirect (CNI) – Quarterly (or part thereof) Per Number *Monthly charge | £0.40* |
| DDI Caller Redirect – Connection charge per installation, Rental is per consecutive 10 number DDI block (or part thereof). | £180.00, £1.00* |
*Price is Per Month
Other Connection Prices
Other Connections
| Price | |
| Change of Network Terminating Equipment, Conversion of hard-wired/master socket to Linebox and regularisation of illicit master socket and for Each additional line on same installation converted at same time as first | £27.00 |
| WLR3 and LLU Asset Report Module per Module | £648.00 per Month |
Time Based Charges
Prices below are Per Callout/Visit Per Engineer
| Price (Normal Working Day) | Price (All other times, excluding Sundays and Public Holidays) | |
| Standard Chargeable Visit (Visit plus up to 1 hours work) | £96.11 | £117.76 |
| Additional Hours (or Part thereof) | £43.29 | £64.94 |
| Supplementary charges (Per Visit or call out per engineer) To carry out work outside normal working hours, where work during normal hours is included within the normal price (eg line connection charges). | N/A | £26.40 |
| Supplementary charges (Per Hour or Part thereof) | N/A | £26.40 |
Repair Prices
Stock Equipment
| Price | |
| Internal Pack (For internal work at a normal premises) | £8.99 |
| External Pack (For external work at a normal premises) | £17.99 |
| Data ext kit (Associated with Broadband Health check) | £7.99 |
| SSFP NTE2000 (Broadband front plate) | £6.99 |
| Broadband micro filter | £5.99 |
| NTE8 (For ISDN2 use) | £20.99 |
| Block Terminal 92A (For Redcare use) | £1.99 |
Repair Expedite Prices
| Price | |
| Expedite repair from Service Maintenance Level 1 to Service Maintenance Level 2 | £85.00 |
| Expedite repair from Service Maintenance Level 1 to Service Maintenance Level Business 2 Plus | £585.00 |
| Expedite repair from Service Maintenance Level 1 to Service Maintenance Level 3 | £585.00 |
| Expedite repair from Service Maintenance Level 1 to Service Maintenance Level 4 | £735.00 |
| Expedite repair fromService Maintenance Level 2 to Service Maintenance Level Business 2 Plus | £500.00 |
| Expedite Repair from Service Maintenance level 2 to Service Maintenance Level 3 | £500.00 |
| Expedite Repair from Service Maintenance Level Business 2 Plus to Service Maintenance Level 3 | £500.00 |
| Expedite Repair from Service Maintenance Level 2 to Service Maintenance Level 4 | £650.00 |
| Expedite Repair from Service Maintenance Level Business 2 Plus to Service Maintenance Level 4 | £650.00 |
| Expedite Repair from Service Maintenance Level 3 to Service Maintenance Level 4 | £200.00 |
| Expedite Repair from Service Maintenance Level 3 to Service Maintenance Level 4 – ISDN30 | £1000.00 |
Flexible Appointment Charges
| Price | |
| Flexible Appointment – 7am – 8am – Monday to Friday (EM) | £17.99 |
| Flexible Appointment – 6pm – 9pm – Monday to Friday (EV) | £17.99 |
| Flexible Appointment – 8am – 6pm – Saturdays (AM and PM) | £17.99 |
| More Focused Appointment Late Morning – All applicable products except WLR Premium – 10am – 12am – Monday to Friday exc. Public and Bank Holidays (MFALM) | £35.00 |
| More Focused Appointment Early Afternoon – All applicable products except WLR Premium – 2pm – 4pm – Monday to Friday exc. Public and Bank Holidays (MFAEA) | £35.00 |
| More Focused Appointment Late Morning – WLR Premium – 10am – 12am – Monday to Friday exc. Public and Bank Holidays (MFALM) | £12.99 |
| More Focused Appointment Early Afternoon – WLR Premium – 2pm – 4pm – Monday to Friday exc. Public and Bank Holidays (MFAEA) | £12.99 |
Send an Enquiry
[wpforms id=”6387″ title=”false”]
